DML : Manuals and Auto Books

DML is CLOSED due to reorganisation. We will not be taking any orders until December 2017.  We apologise for any inconvenience.





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Store Policies

Shipping

 

5 - 15 working days anywhere in the world. Often within 10 days.  

See detailed shipping charges below.

"Fast, friendly and well-packed." - Tom - Canada
"Amazing Fast Service from N.Z" - MF - England

We use NZ Post International Air to deliver internationally. Our shopping cart tells you your shipping charge before you confirm your order so there are no surprises!

Goods are dispatched on receipt and clearance of payment

Shipping Charges

 

NOTE: Some large orders may cost less to ship. We are happy to discuss shipping costs or give you a quote - email info@dmldirect.com

WORLDWIDE SHIPPING -
Except New Zealand, Australia and the South Pacific. (Includes USA, UK, Europe, Asia and elsewhere)

Manuals, Parts Lists and Books under 1 kg (2.2pounds) (excludes handbooks)
USD$16.50 for first item, USD$13.50 per extra item.

Handbooks
USD$11.00 for first item, USD$8.00 per extra handbook.

Manuals, Parts Lists and Books over 1kg (2.2 pounds).
Note: We will let you know if your item/s is over 1kg before we ship so you can confirm you wish to proceed.
USD$25.00 for first item over 1kg USD$20.00 per extra item over 1kg.

Brochures
Any number USD$5.00
You pay for the first brochure only - any others added to your order are shipped free.

Prints
Any number USD$9.00
You pay for the first print only - any others added to your order are shipped free.

SHIPPING TO AUSTRALIA AND SOUTH PACIFIC

Books - Manuals, Parts Lists etc
USD$8.00 for first item, USD$7.00 per extra item.

Brochures
Any number USD$5.00
You pay for the first brochure only - any others added to your order are shipped free.

Prints
Any number USD$6.00
You pay for the first print only - any others added to your order are shipped free.

SHIPPING TO NEW ZEALAND

We ship all orders for only $2.00 per order.

 

EXPRESS SHIPPING

For lots of money we can also arrange International Express delivery to get goods to you within days. Email us if you would like a quote for this option.

Email us if you have any queries about shipping.

Payment Methods Accepted

 

We accept Paypal, cash, cheques, money orders and Visa/MasterCard.

Prices are listed in United States dollars.

Payment is accepted in any currency.

New Zealand buyers can also arrange a direct payment to our bank account. You can indicate this on your order form and we will then email you the details.

 

NOTEWe have a New Zealand site at www.manuals.co.nz if you prefer to buy in New Zealand Dollars.

Refunds

 

Returns are accepted on all goods provided they are returned in the condition sold and dispatched by you within 5 days of reciept. A full refund of the purchase price excluding delivery charges will be made. However if we have made a mistake in the description delivery charges will also be refunded.

 

Please email us returns@dmldirect.comto arrange return before dispatching.

CONDITION GRADINGS

Manual & Handbook Condition Gradings

 

New - New and unused.

Mint - This grade only used if perfect.

Nearly New - Like new with perhaps only very slight shelf scuffing.

Excellent - A very lightly used item that has the lightest of wear. Perhaps a little dusty or shelf-scuffed.

Very Good - Signs of use but a tidy used item. May have a few light oily fingerprints, edges/corners slightly burred, some light creasing on covers, very light soiling or discolouration of paper.

Good - A complete used manual/handbook which has been well used or slightly damaged. Likely to have fingerprints, worn cover, and maybe handwritten notes inside. Cover & spine may be showing degree of use and/or fading. Pages may have some tears. May have been damp at some time leading to light water staining, light creasing and/or very light mould. If a book had all these flaws it would be in Fair or Poor grade!

Fair - All there but very heavily used or damaged. Likely to have grease, tears and/or water damage. Binding may be loose and/or spine damaged. May have been damp at sometime leading to water staining, creasing and/or some mould. Priced accordingly.

Poor - OK it is rough - but we have decided to have in stock because this material is hard to get and rough is sometimes better than nothing! Priced accordingly.

Brochure Condition Gradings

 

Mint - This grade only used if perfect.

As New - Like new with perhaps only very slight shelf scuffing.

Excellent - A very lightly used item that has the lightest of wear. Perhaps a little shelf-scuffing.

Very Good - Some signs of use, may have some of the following - edges/corners slightly burred, very light soiling or discolouration of paper, some light creasing on covers or maybe some pages if paper very light weight. May have dealers stamp/s.

Good - A complete but well handled brochure which has been well used or slightly damaged. Likely to have fingerprints, worn creases and/or small tears. May have been folded in half leaving a very light crease (we will mention this if so). Priced accordingly.

Fair - All there but very worn, heavily creased or damaged. Likely to have tears, creasing and/or worn creases. May have been damp at sometime leading to water staining, creasing or some mould. May have been folded in half leaving a marked crease. Priced accordingly.

Poor - OK it is rough - but we have decided to have in stock because this material is hard to get and rough is sometimes better than nothing! Priced accordingly.

Cancellation

 

Orders may be cancelled at any time on the condition we receive notification prior to dispatch of goods.

 

ACCEPTANCE OF STORE POLICIES
Placing an order with DML means that you have read and accepted our store policies.

DML Auto Manuals, Sales Brochures And Motor Books

Auto Manuals and Auto Books and Brochures For All Makes And Types of Vehicles
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